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Tennant Equipment Service Plans
Protect Your Investment with Tennant Service Plans
By purchasing Tennant floor cleaning equipment, you've demonstrated a commitment to keeping your facilities in outstanding condition – clean, safe and always looking their best. Now that you’ve chosen your equipment, protect your investment by choosing a TennantTrue® Service plan to keep your equipment running optimally. Our service plans are backed by an unparalleled network of factory-trained technicians and include genuine original equipment manufacturer parts designed for peak performance in Tennant equipment. The benefits of TennantTrue® Service begin on day one and last for the life of your machine.
Schedule Service Today
To schedule a visit from a factory-trained Tennant Service Technician, click the button below.
BENEFITS
Lower Total Cost of Ownership
- Control your operational budget with predictable service fees.
- Reduce risk of costly breakdowns with regularly scheduled maintenance.
- Increase productivity and reduce downtime for repairs by keeping machines running optimally.
- Avoid most unexpected breakdowns and the need for expensive last-minute equipment rentals.
Optimise Equipment Life
- Keep equipment running at optimum performance levels longer with regular scheduled maintenance.
- Trust genuine TennantTrue parts built specifically for Tennant machines to deliver a higher level of clean.
- Optimise the life of your floor cleaning equipment with service by factory-certified Tennant service technicians with an average of ten years of experience.
Optimise Performance
- Assurance machines are running at peak levels with use of TennantTrue Parts.
- Maximise equipment uptime by mitigating surprise breakdown repairs.
Get Answers Fast
- Get solutions on-site from Tennant's network of local service technicians.
- Get answers by phone from the Tennant Tech Line staffed by expert service representatives.
Leave it to Us
Your in-house or third-party service providers specialise in maintaining your production equipment and provide you the best value when they do that work. They are specialists and ensure that critical business equipment runs well and consistently.
In the same way, Tennant service specialists are accomplished at maintaining and repairing dedicated cleaning equipment. Use Tennant’s service program to allow your specialists to focus where they can do their best work and give you the best value.
Realise Warranty Savings
Tennant Service
- Experienced in capturing warranty savings
- Equipped with OEM parts that support performance and warranty claims
3rd Party/In-House
- May not be able to seek out and capture warranty dollars
- Could also use non-OEM parts, which may affect warranty claims
Minimise Repair Time
Tennant Service
- Carry an extensive inventory of parts to speed repairs
- Familiar with equipment, so they can diagnose and fix issues efficiently
3rd Party/In-House
- May not have parts on hand, so machines may be down longer
- May not be familiar with unique parts on scrubbers and sweepers, so repairs can take longer
Learn Actionable Fleet Insights
Tennant Service
- Capture information at each service call to feed into Tennant’s IRIS® Service Reporter system
- Insights from fleet service data help you drive operational consistency and control costs
3rd Party/In-House
- In-house and 3rd party provider repairs are not aggregated into Tennant’s data set
- Harder to capture and use fleet data for decision-making
Get Tennant Expertise
Tennant Service
- Specially trained to service cleaning equipment
- Have an average tenure of 8 years
- Can quickly diagnose and address problems
- Fine with working on dirty floor cleaning equipment!
3rd Party/In-House
- Lack a Tennant Service tech’s level of knowledge of cleaning equipment
- May take longer to diagnose and repair equipment
- Less than excited to work on dirty machines
TESTIMONIALS
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Hear Tennant Service Testimonials from our Customers
Regardless of your industry or the number of machines at your facility, there is a TennantTrue Service Plan for you. Our customers tell you about their experiences across a broad range of applications.
PLANS
CHOOSE THE RIGHT TENNANTTRUE® SERVICE PLAN FOR YOUR NEEDS
PAY AS YOU GO
The PAYG program is our introductory level service program.
CAPPED
The Capped program is scheduled preventative maintenance per Tennant recommended intervals.
COMPREHENSIVE
The Comprehensive program includes all servicing and repairs.
COMPARE PLANS
| Plan Inclusions | No Program | Pay as You Go | Capped* | Comprehensive |
|---|---|---|---|---|
| Fixed Price | ● | ● | ||
| Priority Breakdown Scheduling | ● | ● | ● | |
| Warranty Compliant | ● | ● | ● | |
| Reduced Labour Rate | ● | ● | ● | |
| Scheduled Preventative Maintenance | ● | ● | ● | |
| Service Parts Included | ●*** | ● | ||
| Predictable Monthly Billing | ● | |||
| Access to Loan Machine**** | ● | |||
| Hourly Labour Rate Billing***** | Retail Price | Reduced Labour Rate | Reduced Labour Rate | Reduced Labour Rate |
*Comprehensive plan is monthly billing
**Call out fee applies (Comprehensive included)
***See Capped Service Parts inclusion list (separate document)
****Subject to availability
*****Rates apply when repairs required outside of service program
REQUEST INFO
To speak to a Tennant representative about our TennantTrue Service Plans, please fill out the form below and you will be contacted shortly.
