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My Account Training Resources

Below you will find videos and training materials to aid you while exploring and becoming familiar with the new My Account.


VIDEOS


0 seconds of 6 minutes, 1 secondVolume 90%
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00:00
06:01
06:01
 


Watch this video for an overview of the new My Account.

(6 minutes)

0 seconds of 10 minutes, 20 secondsVolume 90%
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10:20
10:20
 


Watch this video for an in-depth look at the new My Account.

(10 minutes)


GET OFF TO A QUICK START

Change Your Password
  1. Under My Account, click 'Profile'.
  2. Click 'Change Password'.
  3. Enter new password.
  4. Click 'Reset'.
  5. You will receive a confirmation message. 

 

Order History & Tracking
  1. Under My Account, click 'Order History'.
  2. Use ranges at top to sort your orders.
  3. Select your desired order.
  4. Scroll down to tracking number.
  5. Open tracking number on courier's website.
View Service Requests
  1. Under My Account, click 'Profile'.
  2. Click 'Service Request'.
  3. Select request you wish to view.
View Operator Training Videos
  1. From the menu bar, hover over 'Resources'.
  2. Under 'Resource Cener', select 'Operator Training Videos'.
  3. Select the machine category.
  4. Click 'Play' or select a video from the playlist to view.
View Price List
  1. Under My Account, click 'Distributor Resources'.
  2. Select 'Price List'.
  3. Navigate to desired price book.


ADDITIONAL TRAINING MATERIAL

0 seconds of 26 minutes, 27 secondsVolume 90%
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26:27
26:27
 


Watch this pre-recorded webinar overviewing the new experience.

0 seconds of 11 minutes, 39 secondsVolume 90%
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00:00
11:39
11:39
 


Watch this pre-recorded webinar overviewing business management in the new experience.

0 seconds of 14 minutes, 22 secondsVolume 90%
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14:22
14:22
 


Watch this pre-recorded webinar overviewing placing orders.

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