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My Account Introduction

What is My Account?

There are many benefits to registering for an Account with Tennant Company, including:

  • Access your order history and place service requests.
  • Save your shipping and payment information for faster ordering in the future.
  • Gain access to secure Tennant resources and documentation.

 

Part of a larger organisation? Registering syncs your order history with your account administrator while allowing you access to future promotions.

Sign In to My Account

NEW CUSTOMER

Create Account

RETURNING CUSTOMER

Login

My Account Tutorials

Video will go here




Sign in at Every Visit
  1. Order TennantTrue® OEM parts and access customer-specific pricing.
  2. Track orders and shipping status.
  3. View invoice history and status.
  4. Access additional documents and resources.
  5. Schedule a service appointment and check the status of requests. 



Change Your Password
  1. Under My Account, click 'Profile'.
  2. Click 'Change Password'.
  3. Enter new password.
  4. Click 'Reset'.
  5. You will receive a confirmation message. 



Order History & Tracking
  1. Under My Account, click 'Order History'.
  2. Use ranges at top to sort your orders.
  3. Select your desired order.
  4. Scroll down to tracking number.
  5. Open tracking number on courier's website. 



View Service Requests
  1. Under My Account, click 'Profile'.
  2. Click 'Service Request'.
  3. Select request you wish to view.



View Price Books (Distributors Only)
  1. Under My Account, click 'Distributor Resources'.
  2. Select 'Price List'.
  3. Navigate to desired price book.



View Operator Training Videos
  1. From the menu bar, hover over 'Resources'.
  2. Under 'Resource Centre', select 'Operator Training Videos'.
  3. Select the machine category.
  4. Click 'Play' or select a video from the playlist to view.



Questions about My Account?

Contact Us


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