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Autonomous Mobile Robot (AMR) Silver & Gold Service Plans


T7AMR Core Service - Service Technician and Van

Protect your investment with our Autonomous Mobile Robot (AMR) Silver & Gold Service Plans. These plans can provide better financial predictability and risk abatement, optimize your machine’s performance and ensure uptime is maximized.

 


TENNANT PROVIDES PEACE OF MIND



FINANCIAL PREDICTABILITY AND RISK ABATEMENT

Protect the investment of your Autonomous Mobile Robot (AMR) through extension of the factory warranty to full coverage of all components against material defects.

 

OPTIMIZED PERFORMANCE

The combination of preventative maintenance and the use of high-quality OEM parts will keep your machine at its best. 


UPTIME MAXIMIZATION

Immediate telephone technical support from AMR repair experts, and next day* on-site from factory-direct technicians can get your machine running quickly. This quick response and proven tech experience reduce your risk of costly breakdowns, which cause downtime and last-minute machine rentals.

*Next business day on-site Service Level Agreement dependent upon triage call prior to 1 p.m. CT; applies in standard direct service areas only


PLAN DETAILS



  AMR SILVER AMR GOLD
  Planned Maintenance
  (includes labor and travel)
  On-Demand Breakdown Repair Service
  (excludes labor and travel)
 
  On-Demand Breakdown Repair Service 
  (includes labor and travel)
 
  Wear to Wearable*
  Next Day Onsite Response**  
  Virtual Technician Support***
  New Equipment****
  (< 6 months in service)
  Discounted Labor Rate for Billable Charges
  Fixed Pricing
  Scheduled Billing
  (pre-pay or monthly)

● - included
○ - optional

*Chemicals, pads and customer abuse not covered
**Next business day on-site Service Level Agreement dependent upon triage call prior to 1 p.m. CT; applies in standard direct service areas only
***Provided M – F 7AM – 6PM CST, excluding holidays



HEAR WHAT OUR CUSTOMERS HAVE TO SAY



Service Testimonials

Regardless of your industry or the number of machines at your facility, there is a TennantTrue® Service Plan for you. Our customers tell you about their experiences across a broad range of applications.




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